Pros
They close at 7 pm M-F.
Scheduled every other weekend, and it is only until 3pm.
Hour lunches usually, benefits are good, but cost a lot.
Most managers are cool; some are power-hungry but will stay off your back if you sell. Sales aren't hard - 4 a month gets you paid and off your manager's radar.
Cons
Expensive benefits.
Sick time and vacation are same bucket - all is PTO.
Breaks are only 10 minutes.
Communication from 'corporate' is usually designed for branches; it is as if the customer service department is a second-class citizen or an afterthought.