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WOW! Internet Cable and Phone

Engaged employer

It's good company to work at. - Tier III Technical Support Team Lead WOW! Internet Cable and Phone Employee Review

4.0
May 4, 2014
Recommend
CEO approval
Business outlook

Pros

It's very nice place to work at. If you do a good job you are going to move up very quickly. You will make a good money and A LOT of overtime.

Cons

It's a call center and the schedule sometimes is not good. But over all it's fair.

Explore other reviews about WOW! Internet Cable and Phone

5.0
Sep 19, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Definitely concerned about their employee

Cons

None at the moment to say

2.0
May 23, 2026
Recommend
CEO approval
Business outlook

Pros

Work from home, medical and dental, PTO and vacation.

Cons

Small company, limited market areas, low call volume, low income, recently acquired Dec 2025. $15 per hour, non achievable sales goals, inexperienced management, bonuses removed, customer incentives removed. Most departments outsourced over seas with difficulty understanding and customer frustration. Customers get transferred 5-8 times. Too many reps for low call volume company. Low morale. Bad behavior rewarded. Unfair scheduling. Long wait times between calls.

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