BUYER BE VERY VERY AWARE!!!!! - Chief of Staff WIN Employee Review

1.0
Aug 26, 2022
Recommend
CEO approval
Business outlook

Pros

The staff is very nice for the short period of time I was employed there.

Cons

The CEO is a micromanager, is more worried about what people are doing and where they are instead of trusting the people who were hired to perform a job. The on-boarding process definitely needs to be improved. I will say that the HR representative is a very kind person, but still very new to her role so like any new position, there is a learning curve on how the organization operates and the processes that are in place. I was hired as the Chief of Staff to the CEO. I started in July on a Thursday and in 2.5 days was told that it was my last day after I resigned from a position to join WinFertility. (So left jobless) I was also informed after the fact that the one night that I left, and my hours were from 9-5:30, I did not say good-bye which I attempted to do but the CEO's office door was shut, and he was on the phone. I guess some of us were brought up with manners that you don't interrupt someone when they are busy and behind closed doors and on the phone. He came into the office the next day and brought that up, and I said I was unaware that was the policy, he said now you know. Who speaks to a new employee like that on their second day on the job? No one that I have ever worked for in my entire career. So, on that following Monday after the weekend, I went to the office and the power went out in the building, there was no A/C it was very warm plus the internet was not working so I was unable to logon to my computer even though the IT department was trying diligently to get it up and running. The CEO came into the office and saw that me and the other assistant who was moving was very warm, she was fanning herself and sweat was running down my back. When I asked the CEO if I could leave and work from home which I was going to do my compliance training, his response was - if you are that uncomfortable then yes, so I packed my things and headed home. If that was not his true feeling, then why would you say yes, it is ok to leave - was he trying to test my integrity and work ethic? When I arrived at my residence, I tried logging on and to no avail, I was unable to connect to the server. I spoke to the other assistant, and she had mentioned that she was no longer in the office which was only about 45 mins to an hour later. The building was projecting for the power to come back on and unfortunately that never happened. To take it a step further, the building was out of power for a whole week until the following Monday. To my understanding, the power goes out a lot at that location. The building does have a generator, but it is additional cost which the CEO is unwilling to pay for those services, he would rather have his employees work in the dark using the lights on their phone which I saw first-hand instead of telling them to go home and logon and work remotely. i call that controlling and no trust in your employees. Also, they expect you to use your own cell phone to conduct business without any reimbursement or monthly subsidy to assist. MY BEST ADVISE THAT I HAVE TO OFFER WHEN INTERVIEWING, MAKE SURE THAT YOU ASK THE HARD QUESTIONS - I DON'T WANT TO HAPPEN TO ME TO EVER HAPPEN TO ANYONE ELSE. BAIT AND SWITCH

Explore other reviews about WIN

5.0
Nov 5, 2024
Recommend
CEO approval
Business outlook

Pros

Longtime smart and helpful people work here. Beautiful facility and CEO is accessible and committed to your career growth and personal assertion.

Cons

Autonomy, which comes with this type of position, is a pro and con.

2.0
Jun 1, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The case managers, patient specialists, and customer support representatives are deeply empathetic professionals who step up to help one another navigate heavy, emotionally demanding daily workloads.

Cons

The baseline salary packages and raises are entirely out of touch with the high-stress, high-volume nature of coordinating patient care. Despite corporate milestones, there is a visible lack of investment back into the frontline staff actually doing the heavy lifting. Internal HR and support functions operate in a completely unhelpful, closed loop. Essential staff requests for basic scheduling flexibility are consistently denied, making the department incredibly difficult to collaborate with or trust when burnout peaks. Upper leadership focuses heavily on trivial administrative tracking and metric gatekeeping rather than providing structural support. Major operational changes and policy updates are regularly passed down with zero proactive explanation or clear guidelines, leaving customer-facing staff to constantly scramble under heavy scrutiny.

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