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      WHOOP

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      WHOOP reviews

      Review for working for WHOOP - Member Service Representative III WHOOP Employee Review

      1.0
      Apr 26, 2024
      Member service representative iii
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people who work throughout the company. Good Benefits and they pride themselves on making sure fitness is a plus.

      Cons

      No work-life balance- The hours that you work will not be ideal for a regular life outside of work. The number one complain from people throughout the company is this and no one in upper manager has listened. Low pay Lack of communication throughout the company- You will not learn about things that are going on with the company until it is happening or sometimes you would learn from members. No Holidays off/ Hard to get PTO days off, even when you schedule months in advance. Hard to advance in the company- I have seen great people and workers who have been with the company for 2+ years and have never been able to move up. Upper management will spread rumors that they have new openings coming and never do.

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      WHOOP Response
      2y
      Thank you for taking the time to share your feedback. We truly value the insights of our employees and are committed to continuously improving the employee experience at WHOOP. We are happy to hear that you appreciate the caliber of people working at WHOOP and recognize the emphasis we place on promoting fitness and well-being among our team members. We also appreciate your constructive feedback regarding your experience regarding work-life balance, compensation, communication, time off policies, and career advancement opportunities. Please be assured that your concerns are heard and are taken seriously here at WHOOP. We encourage you to reach out to your People Business Partner to discuss these specific concerns you have, as we are here to support you in your career journey at WHOOP.

      Explore other reviews about WHOOP

      5.0
      Jun 23, 2026
      Software engineer co-op
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work at, fast-paced, and everyone is very personable.

      Cons

      I honestly had a really good experience.

      2.0
      Mar 13, 2026
      Senior designer
      Recommend
      CEO approval
      Business outlook

      Pros

      The CEO appears to have a clear and compelling long term vision. The product has strong brand loyalty and a passionate user base.

      Cons

      Internal politics and misaligned priorities can slow progress and decision making. Some decisions do not appear to be grounded purely in what is best for the user or product. Development cycles can feel long, sometimes taking 2 to 3 years for meaningful product evolution. Several larger departments appear to lack a well balanced mix of experienced, merit driven, and deeply knowledgeable contributors, which can lead to disconnects between teams and ultimately show up in the product. Egos and internal agendas at times overshadow collaboration and product focused thinking.

      3
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