Client service - MSR II WHOOP Employee Review

2.0
Jun 18, 2023
Recommend
CEO approval
Business outlook

Pros

Great People and being able to work from home is a plus

Cons

Hard to move up within the company Pay could be much better

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WHOOP Response
3y
Thank you for sharing your feedback about your experience as an employee at WHOOP. We appreciate your honesty and value your input as we continuously strive to improve our work environment. We're glad you had a positive experience with the people you worked with and found the flexibility of remote work to be a plus. It’s disappointing to hear that you believe there are limitations in career growth opportunities. The Membership Services Department, in particular, recently rolled out a systematic and extensive career progression program that coincides with advanced-level training and compensation increases. We recognize that professional development and growth are important for employee satisfaction, which is why we prioritized this program this year. Your advice to remember our remote employees is well-taken. We understand the unique challenges and needs that remote employees may face, and we are always looking for ways to enhance support for our distributed workforce. We have implemented various initiatives to foster inclusivity and engagement among all employees, regardless of their location, and we will continue to enhance these efforts moving forward. We would appreciate speaking to you directly if you're open to it. Please contact us at people@whoop.com to speak with your People Business Partner.

Explore other reviews about WHOOP

5.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work at, fast-paced, and everyone is very personable.

Cons

I honestly had a really good experience.

2.0
Mar 13, 2026
Recommend
CEO approval
Business outlook

Pros

The CEO appears to have a clear and compelling long term vision. The product has strong brand loyalty and a passionate user base.

Cons

Internal politics and misaligned priorities can slow progress and decision making. Some decisions do not appear to be grounded purely in what is best for the user or product. Development cycles can feel long, sometimes taking 2 to 3 years for meaningful product evolution. Several larger departments appear to lack a well balanced mix of experienced, merit driven, and deeply knowledgeable contributors, which can lead to disconnects between teams and ultimately show up in the product. Egos and internal agendas at times overshadow collaboration and product focused thinking.

3
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