I would seriously urge anyone considering a position at WHOOP to look at all of the reviews posted on this website.
WHOOP started as an exciting opportunity - a rapidly growing company, with a cool product that actually helps people (becoming healthier, getting more sleep, helping you hit fitness goals, and even alerting you of COVID symptoms) and had just raised another huge round of funding ($100mm) as sales skyrocketed during the pandemic.
Many of my co-workers joined WHOOP knowing that pay was well below industry average because of the opportunities it presented. Within membership services, people were quick to take on additional work and projects with the hope that it would get them recognition.
Over the next year, numerous blunders were made by upper management, including a disastrous launch of the 4.0 product, leasing a brand new 6 floor building across from Fenway Park (which sits empty 1.5 years later), and running SuperBowl ads without any product to fill new orders.
Without any direction, management scrambled to perform damage control on the 4.0 launch with much of the work falling on membership services. While we were "praised" during the company all-hands meetings, no additional compensation was given, there was little to no recognition from management, and it became clear that the department was not valued. Concerns were voiced to immediate managers, who were then stonewalled by HR for months on end. It's a tough pill to swallow hearing that we can't be compensated fairly for our work because leadership decided to lease a $5million building for aesthetics. There is certainly a "keep in line" culture at WHOOP and any attempts to have an honest conversation regarding value are nearly impossible. At no other company does HR make decisions about pay.
Over the past few months, a huge percentage of the company has been let go (including much of C-suite) many of those who "stuck it out" , working long hours outside of their job description to help the company survive. Little to no recognition was given to them by the CEO, which is really a microcosm for how the company is run. Decisions are made in a vacuum, employees are not valued, and their is little to no career growth opportunities.
I would recommend staying away from this sinking ship at all costs.
