Great product-do not recommend Membership Services - Anonymous employee WHOOP Employee Review

1.0
Nov 5, 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Free product +1 for friend/family member -100% remote, -reimbursed Friday lunches -reimbursed fitness perk

Cons

-No support from HR, if you have any concerns or issues with someone/something they brush it under the rug like it doesn't exist. -There is little to no culture within this department and they refuse to offer a decent pay raise for agents. -Endless loop of providing feedback for improvements, but doesn't go anywhere. -Little to no communication when it comes to anything, causing high stress. -100% a boys club -no growth -no work/life balance

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WHOOP Response
4y
Thank you for your review and feedback. We're sorry to hear that you feel you were not heard during your time with WHOOP. As a rapidly growing company, we are always looking for areas of improvement and will certainly utilize this feedback as we continue to evolve as an organization.

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5.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work at, fast-paced, and everyone is very personable.

Cons

I honestly had a really good experience.

2.0
Mar 13, 2026
Recommend
CEO approval
Business outlook

Pros

The CEO appears to have a clear and compelling long term vision. The product has strong brand loyalty and a passionate user base.

Cons

Internal politics and misaligned priorities can slow progress and decision making. Some decisions do not appear to be grounded purely in what is best for the user or product. Development cycles can feel long, sometimes taking 2 to 3 years for meaningful product evolution. Several larger departments appear to lack a well balanced mix of experienced, merit driven, and deeply knowledgeable contributors, which can lead to disconnects between teams and ultimately show up in the product. Egos and internal agendas at times overshadow collaboration and product focused thinking.

3
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