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      WEX

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      WEX reviews

      Very corporate - Customer Service Representative WEX Employee Review

      1.0
      Oct 17, 2024
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The people were nice and my boss was fantastic

      Cons

      They laid off our whole department except for the help desk and a few other people who did specialty work, including most of the long-term managers who were great - and outsourced to the Philippines.

      Explore other reviews about WEX

      5.0
      Jun 24, 2026
      Sr. software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits work life balance

      Cons

      very good work but less ai

      1.0
      Jun 25, 2026
      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      PTO, 401k match, remote work, the people.

      Cons

      Constant pressure to prove you’re using AI, do more with less culture, consistent layoffs and reorgs, poor communication, unclear direction, unrealistic goals all for a 2% raise. Zero chance for advancement.

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