Call center life - Customer Service Representative WEX Employee Review

3.0
Sep 1, 2022
Recommend
CEO approval
Business outlook

Pros

The training was very thorough. All equipment provided. Fully remote.

Cons

Typical call center job with back-to-back calls and metrics.

Explore other reviews about WEX

5.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits work life balance

Cons

very good work but less ai

1
4.0
Jul 1, 2026
Recommend
CEO approval
Business outlook

Pros

Good growth opportunities internally Decent Benefits

Cons

Constant "fires" Cost savings efforts for many years Increasing concerns from investors and board in the news

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