Great if you are self driven - Customer Service Team Lead WEX Employee Review

3.0
Sep 17, 2020
Recommend
CEO approval
Business outlook

Pros

Friendly staff with a competitive work environment.

Cons

Months went by where I didn’t speak to my supervisor. No accountability. Interested in facing challenges the day they come up then focus on larger company wide problems. Will stretch their workers as thin as possible with little to no raise or appreciation. You are a body and a replaceable member at this employer.

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5.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits work life balance

Cons

very good work but less ai

1
1.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

PTO, 401k match, remote work, the people.

Cons

Constant pressure to prove you’re using AI, do more with less culture, consistent layoffs and reorgs, poor communication, unclear direction, unrealistic goals all for a 2% raise. Zero chance for advancement.

2
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