More fake reviews coming in - Anonymous employee Vroom Employee Review

1.0
Jun 8, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

HR is doing their best to put up positive reviews glassdoor. It's a shame that they're resorting to this instead of fixing actual problems in the office

Cons

I usually don't post reviews, but I need to let everyone know how unethical Vroom HR has become. Within a recent couple days, two 5-star reviews were posted on glassdoor and they immediately became the company's featured reviews. How can a company like this be "great to work for" and "gaining momentum" when all they've ever done is mismanaged the VC fund (almost $300m, mind you) to the point of laying off about 50% of their workforce? Last I've checked, people are quitting left and right, Vroom started copying Carvana on almost every aspect (and still failing at it), and the leadership team walks around in the office acting as if it's business as usual. It's pretty embarrassing that it's plainly obvious an HR person wrote "feedback is welcomed... but you need to be proactive in providing it" in the other positive review. Well, I don't think the culture of secrecy and you-may-get-fired-the-next-day is very conducive for any constructive feedback. The culture and communication are so bad that I had no idea many people were quitting until the actual day that they're leaving. If you happen to interview at Vroom, be sure to ask why the positions became open. Is it because the company is growing or employees are leaving in droves?

Explore other reviews about Vroom

5.0
Oct 17, 2025
Recommend
CEO approval
Business outlook

Pros

Great technical manager (director). Able to work remotely.

Cons

Not much in the way of upward mobility.

4.0
May 21, 2026
Recommend
CEO approval
Business outlook

Pros

Excellent management. Allowed me to work from home when I was having high anxiety about driving. They were accommodating in regard to almost any request as long as it was requested on ample time. Pay was good and reviews and raises every 6 months was a game changer. We had very low turnover and remained productive untill the end.

Cons

Well, our department was outsourced to the Philippines and we were not told untill 1/31/2026. Yes we found out at the end of the workday that we were not going to be coming back and they sent our department to another country.

See reviews by: Helpful|Rating|Date|All