Disconnect between leadership and customers - Patient Experience Specialist Voy Employee Review

- Fast paced and looking to get stuff done and innovate - Consumer healthcare company that creates a dynamic environment - Cross-functional and collaborative as have to work across product, ops and clinical - Great humble people who are ambitious

- It is face paced and wants you to take full ownership very quickly so not for everyone - Good business proposition but also have to be able to think across health and technology

- Many colleagues care about their work and try to improve things. - Company retreats are fun. - Healthcare is a stable industry, and somewhat noble.

- Management pushes for speed instead of solid engineering. - The codebase is a mess. Constant pressure to ship means technical debt stays ignored. - Leadership measures success using useless metrics like lines of code and PR counts. - Priorities shift constantly. - Frequent layoffs and high turnover. - A lot of overtime. - Compensation is average.