They Cover Up Terrible Management & High Turnover Rates! - Digital Marketing Specialist Volume Nine Employee Review

1.0
Jun 1, 2022
Recommend
CEO approval
Business outlook

Pros

Great pay Efficient operations Great co-workers

Cons

Unorganized management that is simply hiring slightly experienced, younger people to exploit for a certain client or project! Had 5 specialists/managers quit in just a year alone. They are greedy, close-minded, and selfish employers who didn't even provide a follow-up reason for letting me go, even though my work was being completed correctly and on time.

Explore other reviews about Volume Nine

5.0
Jul 30, 2025
Recommend
CEO approval
Business outlook

Pros

I've been agency-side my whole career, and I dreamed of building a place where smart marketers could work with other smart marketers to do great things together. That's what we have here. Work-life balance, career growth & interesting projects for wonderful clients. I'm also all fired up about the age of AI and what that could mean for our agency and our clients!

Cons

We're a small, growing agency, so there are always cons that go along with that.

5.0
Feb 2, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Having worked at Volume Nine for several years now, I can echo many of the positive comments in regards to industry expertise, company culture, and non-tangible benefits. Working remotely for 2 days per week is a great benefit that shows the company's flexibility and trust in its employees. The same goes for the very generous unlimited PTO policy. But aside from that, the company really puts energy into building employees' knowledge, skills and accumen. You do have to be sharp, organized and driven to do well at Volume Nine, but I see this as a pro. We are surrounded by peers who choose to do a great job, learn more every day, and drive the company and our clients forward as a result.

Cons

Some challenges come from being a smaller company. One of them is that often employees find themselves "wearing a bunch of hats" and doing split roles. This comes as a result of growth and can pose a challenge for many employees. Shifting job descriptions and expectations can be daunting and difficult to manage. It can also lead to burnout, which is a very unfortunate consequence.

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Volume Nine Response
10y
Thank you for taking the time to ​write​ a review and ​offer up ​some ​valuable insight​s​ into what is great about being part of the V9 family. ​ Volume Nine is a small and growing company, and with that, we know there are times some of us might feel like we are 'wearing a bunch of hats' particularly during a transition or ​hiring & training period. I believe we have an awareness of that and work towards relieving stress on every front possible from quieting email to working more collaboratively to manage the workload. We try to do little things here at Volume Nine like providing chair massages to organizing potluck lunches plus breakfast before monthly company meetings enjoying homemade omelets, burritos, or a boatload of Smoothie choices. And let’s don’t forget to add to the list the Chili Cook-Off, Pumpkin Off, Holiday Party, and White Elephant & Ugly Sweater Soirée! Throughout the year, Volume Nine sponsors some fun & fitness events like Office Olympics and an annual Summer Picnic with rousing games of kickball. ​​I am proud of our team because we genuinely like each other and​​ enjoy these fun activities to help build team camaraderie but also let us relax a little bit with each other. We also believe that team members who take time away from work return recharged & invigorated and are happier in their jobs, more productive when they’re here, and stay longer. This belief is evidenced in the two non-tangible benefits you mentioned - V9s Unlimited PTO and Working Remote, which almost everyone takes advantage of a few days a week. ​Great suggestion on the ​additional ​benefits​​​ -- Short-Term Disability and 401(k). You are right about these items being in flux the last two years with offering Short-Term Disability. Offering Short-Term Disability is out of our control as the insurance company has participation requirements before final approval. The bottom line is that we offer it, but we just haven't had enough people to sign up! It is a great benefit covering illness or injury that cause your doctor to say you can't work a period. Maybe next year!! Each year, we review our total benefits package, and a 401(k) is high on our list. We want to provide the V9 team with a vehicle to help prepare for their future that is easy and convenient. We will be reviewing 401(k) programs again int he Summer of 2016. ​We are always open to your suggestions to make Volume Nine a better place to work, so keep them coming! My hope is that the things we have intentionally been working on over the last few years will continue to build employee engagement, convey a sense of how V9 values the team members and contribute to the incredible Workplace Culture at Volume Nine!​
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