Toxic culture - Anonymous employee VoPay Employee Review

1.0
Jun 12, 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The office location is decent

Cons

I'm fairly confident most positive comments were fabricated. It was a shared sentiment that the owner built a toxic work environment with some serious trust issues. There was some borderline between unethical and illegal practices, such as no vacation allowed in the first year, very strict office hours (an hour late = absence), and more. They made everyone sign the term to accept these rules. Lots of sticks but no carrots. They hire mostly newcomers who are happy just to have a job. Stressful and high turnover -- most people leave within a year.

Explore other reviews about VoPay

5.0
Oct 15, 2021
Recommend
CEO approval
Business outlook

Pros

Very friendly and supportive team. There are a lot of opportunities to learn and grow within the team and both manager and colleagues are appreciative of the team efforts. Manager is very understanding about making mistakes and learn from failures.

Cons

Nothing to share as Cons. In VoPay I grew and learned a lot.

1
1.0
Jun 16, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Honestly? None... maybe the location: the office is located at the Bentall Tower, next to Burrard station.

Cons

The positive reviews are misleading and I would encourage reading the other comments as well. There is a toxic culture where employees are treated more like resources than people, with micromanagement and cameras everywhere in the open space. The workload is heavy, with a lot of pressure on delivery, and benefits are limited, with high turnover. While the team is generally friendly, people are often overwhelmed and there is little real connection between colleagues, which makes the environment unfulfilling and not enjoyable to work in. Vacation policies are also very inflexible; it sometimes feels like, if it were possible, employees would be discouraged from taking time off at all. Low benefits. Most people do not stay long, often only a few months to a year. Those who remain longer tend to be newcomers who have limited alternatives due to immigration constraints.

1
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