It's a job, that's about all I'll say about it - Technical Support Specialist Vivint Employee Review

3.0
Jun 8, 2024
Recommend
CEO approval
Business outlook

Pros

-Decent pay -Good Benefits -Flex scheduling options -Good work/life balance

Cons

-Training leaves a lot to be desired. A lot of conflicting information up front, and once you hit production you find out it's wrong anyway -Upsell, upsell, upsell - despite there being no mention of sales in the hiring process, once you're out of training sales is really the only stat you're held accountable for -call center politics, if you've worked in at call center you know what I'm talking about

Explore other reviews about Vivint

5.0
Feb 17, 2026
Recommend
CEO approval
Business outlook

Pros

Great atmosphere for personal development if self driven

Cons

A lot of travel overall

2.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

There is free lunch on site, which is usually just a hamburger, or some sort of shredded meat on rice and beans.

Cons

There is increasing amounts of corporate red tape personal biases which have killed the innovative culture. Getting things like a half decent computer are near impossible. There is more and more pressure to take quality shortcuts in order to make cheaper devices to hawk to customers.

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