I wish it was as nice as it was when I started - Repair Technician Vivacity Tech PBC Employee Review

Thank you for sharing your feedback. We are always looking for ways to improve the workplace experience, and I value the opportunity to hear from you directly. I understand your concerns and would like to clarify some of the steps we’ve taken over the past year to enhance the experience for our warehouse team. We have implemented several changes aimed at making your jobs better, and I would genuinely appreciate learning more about your perspective on these efforts. Regarding compensation, I want to reassure you that every member of the Device Care Team received a raise last year. Looking ahead, we are formalizing a structured compensation program to ensure all associates have the opportunity to earn merit increases. Additionally, we’ve made significant enhancements to our benefits package. The company now covers 75% of the costs for our medical plans, a meaningful investment in supporting the health and wellness of our associates. As the Chief People Officer, my door is always open. I would welcome the opportunity to discuss your thoughts and concerns further to ensure you feel heard and supported. Please don’t hesitate to reach out directly—I’m here to listen and collaborate with you on solutions. Thank you for being an essential part of our team. Warm regards, Eric Kalinsky Chief People Officer