Great company - Anonymous employee Vitalant Employee Review

4.0
Mar 7, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Have a great manager and get to learn new skills in my field. Love working with my team. Pay is very good with opportunity for bonus. Great work/life balance. Good 401k with matching. Telecommuting is available.

Cons

Health insurance is just OK. Aetna does not have the best customer service. It's in-network only with a fairly high deductible. The company funded HRA does help with that but still higher deductible than I've had at other companies. Doctors visits and prescriptions are all paid at full price out of pocket until the deductible is met. No short-term disability insurance. There is an in-house illness/injury accrual benefit but it accrues slowly and has to be replenished over time if used. PTO accrual is OK. Paid out at termination. If you have a spouse with great benefits it will help.

Explore other reviews about Vitalant

5.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

Fun team to work with

Cons

None at this time, thanks

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Vitalant Response
2w
Thank you for your review and for being part of the Vitalant team for more than eight years. We are happy to hear that your team helps make Vitalant an enjoyable place to work. The dedication, collaboration, and support our employees provide each day are essential to our mission and the patients who rely on us. Thank you for your continued commitment and for the impact you make. Your contributions are vital.
1.0
May 23, 2026
Recommend
CEO approval
Business outlook

Pros

The pay was nice and some of the coworkers were great to work with.

Cons

It’s a for profit company hiding behind a non profit mask. They don’t care about their employees or the patients they’re supposed to care for. The coworkers I worked with directly in my lab were amazing, but the people in the reference lab were extremely rude. Heaven forbid you call the reference lab on a Saturday and the on call tech has to come in to work on a stat sample. You instantly become their verbal punching bag, especially if you interrupted their grocery shopping. Policies change randomly and nobody bothers communicating anything properly. We used to get 5.25 hours of PTO every two weeks, then they changed it to 3 hours of PTO. If 1st shift is short staffed, they constantly pull people from 2nd and 3rd shift, leaving those shifts short too. But when 2nd or 3rd shift is struggling, nobody from 1st shift ever stays to help. People also get fired out of nowhere, then they turn around and hire less qualified friends and family members to work in the lab. They’ll fire someone with degree in medical laboratory science and who has been there for 3 years claiming they “don’t meet minimum requirements,” then hire the director’s friend with a computer science degree a week later.

avatar
Vitalant Response
1mo
Thank you for sharing your feedback and for your years of service supporting our mission. We’re glad to hear you had positive experiences with some of your coworkers and found the work meaningful. We recognize the importance of strong communication, consistent leadership support, and a respectful work environment across all teams and shifts. Feedback like yours helps provide insight into areas where we can continue improving the employee experience. We encourage employees to raise concerns directly with leadership or HR so they can be appropriately reviewed and addressed. We wish you the best in your future endeavors.
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