Great Place to work - Anonymous employee Vital Interaction Employee Review

Great top level leadership, amazing coworkers and team. Top notch company culture - everyone cares about the customers and cares about the people on their team. I’ve made some good friends across multiple departments in my time working here. The company is growing and that has given me the opportunity to advance my career and take on more responsibilities over the last few years.

Some role salaries are slightly below average.

Decent benefits, though they lied about coverage of insurance when I applied.

Non-stop changes Invests in LOTS of third-party AI companies Management is toxic-positive and doesn't like hearing anything negative. Boasts listening to clients and then pushes their concerns aside.