Don’t Even Consider Working Here - Customer Service Representative Visual Lease Employee Review

2.0
Nov 19, 2019
Recommend
CEO approval
Business outlook

Pros

Relaxed atmosphere similar to working in a library. Not much expectations for performance within my role and what I’ve heard from others in other departments. Free coffee, flavored seltzer, and occasional fruit offered as treats.

Cons

The leadership hierarchy is comical at best since none of them are able to accomplish collaboratively to propel the business forward. It is extremely boring within the office while management provides no meaningful direction other than what is passed down from the manipulative and insecure COO. It has gotten to the point that many of my colleagues are enjoying working here and have to put on a facade in order to not get fired. No happy hours or company celebrations other than those that are orchestrated as publicity events to appear to be a “fun”’place to work.

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Visual Lease Response
6y
Thank you for your review. We are saddened to hear that you are not having a great experience working at Visual Lease. We highly encourage speaking with your manager or with HR if you are experiencing difficulties. As a growing company, changes in our workplace, management structure and internal relationships are part of the landscape. But to be clear, our leadership and company are completely aligned and share the same vision. We are committed to providing transparency of this vision to each of our employees. We value every single person at Visual Lease, and our employee appreciation opportunities are just one of the ways we say thank you for everyone’s hard work and dedication.

Explore other reviews about Visual Lease

5.0
May 7, 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

At Visual Lease, we're encouraged to think outside the box and get creative. The company gives us the freedom to explore new ideas and ways of working. The leadership team keeps us informed about company goals, challenges, and decisions which helps foster a culture of trust and collaboration, The real highlight is the people at VL. The people here are talented and supportive no matter the level or department. Even working in a remote environment, we stay connected and continue to work together efficiently.

Cons

Being in the tech space, change is constant. VL is always adapting to stay ahead, which means things can feel a bit uncertain at times. We've undergone some restructuring efforts in the last year or so, but it's all about the bigger picture. Visual Lease is making strategic moves to ensure we're set up for success in the long run.

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Visual Lease Response
2y
Thank you for sharing your experience as a current VL employee. If you have additional feedback or questions, please reach out to the HR team.
4.0
Feb 20, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Worked at VL for several years and it was a formative experience. It was an established player that operated like a startup.

Cons

Lots of change, particularly after the company was acquired.

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