Not a good place to work - Virtual Assistant Virtual Assist USA Employee Review

I want to start by expressing my disappointment that your short time with us did not meet your expectations. We value open communication and take all feedback seriously, regardless of its nature. Firstly, I'd like to address some inaccuracies in your review. It's important for candidates to know that we are committed to offering competitive wages, and our starting pay far exceeds $15 per hour. We believe in recognizing the value our team brings to the table and compensating accordingly, and as such, we are the VA company with the highest starting wages, as well as additional benefits like retirement and generous paid time off. It's something that our COO and I are incredibly proud of, that we've built a compensation package that attracts top talent. Regarding client rates, we are very competitive within the industry and charge clients between $36-39/hour in our packages. For the past 17 years, our company has operated with integrity and transparency. Greed has no place in our organization; we believe in compensating our employees fairly while maintaining affordable rates for our clients. Regarding the allegations of micro-management and hours, if there were any issues during your tenure, we regret that they were not brought to our attention to give us the opportunity to fix. Additionally, it's important to clarify that the allocation of work hours is based on the skills and availability of our team members. Those who demonstrate the necessary skills and express a desire for full-time hours are always accommodated accordingly. If you found yourself with limited hours, it is likely related to factors specific to your skill set or availability. Most importantly, I want to address the deeply concerning accusation of racism and discrimination within our company. As an SBA Certified Woman-Owned business, diversity, equity, and inclusion are at the core of who we are. Discrimination in any form goes against everything we stand for, and every day we make sure to ensure that our workplace is inclusive and welcoming to all. Thank you once again for sharing your feedback. We genuinely wish you all the best in your future endeavors, and we hope that you find a work environment that is the perfect fit for your needs, skill sets and expectations.