Read your contract thoroughly before you sign. - Anonymous employee Virgin Trains Employee Review

Thank you for sharing your experiences. Very sorry to hear that you're not happy. Employee engagement is very important to us so I would strongly recommend that you talk to someone about this and we can see what can be done. In the first instance, your Manager should be able to help. If you would prefer to speak to someone else, especially about contracts, then your HR business partner or Regional Talent Partner will be able to help. If you are based in the North West this is Emily Phillips or Karen Broad. I hope any issues can be resolved and we can turn around your experience. All the best.