Customer relations case work - Anonymous employee Virgin Trains Employee Review

2.0
Sep 1, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Went through a recruitment agency said work could last less time but finished after 3 months. I could come in do my job with ease

Cons

Temporary staff isolated. Main staff didn't get involved with us until towards month 3 to say we are not hitting targets. I was placed in a pod away from my team with a manager asking why I didn't complete much on one system one day. Little did I know that this was a warning before deciding to get rid of me. Rude behaviour and unprofessional making me feel uncomfortable by being patronising about this. Then only introducing themselves after 3 months which was strange

avatar
Virgin Trains Response
8y
We appreciate you taking the time to share your experiences and this will be fed into the Customer Resolutions team for consideration. All the best in your future career.

Explore other reviews about Virgin Trains

5.0
Apr 27, 2021
Recommend
CEO approval
Business outlook

Pros

Trains are pretty darn cool

Cons

There are no cons to this job, only trains

4.0
Nov 29, 2020
Recommend
CEO approval
Business outlook

Pros

Good Pay and substantial benefits

Cons

Yearly purge & constant change of executives.

See reviews by: Helpful|Rating|Date|All