Less than minimum wage - Viewing Agent Viewber Employee Review

1.0
Nov 16, 2021
Recommend
CEO approval
Business outlook

Pros

fresh air customers and clients

Cons

Stopped paying mileage allowance a year ago. Appointment payment has gradually gone down and if a customer cancels the payment is either not paid or a proportion paid. You can drive to an appointment 30 minutes away, 30 minute appointment but you must arrive 15 minutes early = £18 for nearly 2 hours plus fuel

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Viewber Response
3y
Thank you for passing on your feedback in regards to working as a Viewber Member. To clarify, Viewber Members are asked to set the maximum distance they are willing to travel without mileage when they sign up. We will then only send appointment invitations for properties that fall within your maximum travel radius. There is no obligation for a Viewber Member to accept any invitations you are sent and you are of course free to accept or reject them as you see fit. The £18 payment is for a 30-minute appointment which should be in your local area. If you would like to discuss this further, please feel free to contact the Viewber Membership Team and we can show you how to adjust your maximum travel distance on your Viewber dashboard.

Explore other reviews about Viewber

4.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, great in house customer service, training is rock solid and reliable including Help centre powered by AI or human options

Cons

Pay is low for bookings that are an hour or longer Work availability is volatile. Some months offer lots others barely any bookings

4.0
Mar 10, 2026
Recommend
CEO approval
Business outlook

Pros

If the job is local to you, then the pay is good. It's a fully flexible position. The team are always friendly and helpful.

Cons

Sometimes you can receive repeat requests for a job. If the job is further than you would like to travel, then you can request mileage. But you do NOT get paid for your travel time. So, if you are being offered £19 for half hour viewing but the house is an hour away, that's 2 hours of driving (There and back) plus half hour of your time, £19 for 2.5 hours? So it's better to stick local, if there is work available and be prepared for repeat requests. Also, I believe there may be a lack of communication or checks between some of the companies Viewber works on behalf of. Often the viewing parties would asking questions or make statements I was unable to respond to but their agent over the phone may have assured them I would be able to help. Or were misleading in some way.

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