Great people, great company - Customer Success Manager Victorious Employee Review

5.0
Oct 18, 2021
Recommend
CEO approval
Business outlook

Pros

I am new to Victorious, but I am so impressed with everything I have seen so far. The people are AWESOME, the benefits are amazing, and I really couldn't be more excited to get onboarded! Even though we are remote, I feel very supported.

Cons

I do not have any cons to add, I will say it is a lot of information to learn, but that is just a part of starting a new job regardless! I am loving it!

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Victorious Response
4y
Hey there Reviewer - We really appreciate you sharing the positive experience you've had so far at Victorious! I know that, based on your review, it's early on, but we hope that we can continue to meet your evolving needs while the company itself continues to evolve and grow. You make a great point about the amount of information to learn in onboarding. It's not just how to do your role, but how to do SEO itself. We have all of our employees go through the same SEO training so everyone can be an expert - which means there's more information to digest and learn than a normal training program. We believe this creates empowered team members who have a new and valuable skill for their career, and we also welcome your feedback if there's any way we can train this material more efficiently or effectively. A big push recently at Victorious has been benefits expansion - doubling our company-mandated PTO days, adding 100% company-sponsored healthcare for employees and dependents, introducing wellness initiatives like reimbursement for online therapy/meal subscription services/gym memberships, etc. As someone who's newer to the team, we're eager to get feedback from you to make our benefits package holistic and valuable. As we talk about internally, we deeply value honest feedback as you continue your journey here - if you have ideas for improvement or growth, we want them. :) Thank you for being a part of our team!

Explore other reviews about Victorious

5.0
Jul 7, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Victorious is a great place to work! I find the work challenging and also really impactful. You get to work alongside some brilliant and fun people. I've always felt supported, and I’ve grown a ton during my time here. The work is rewarding, and the team here is very smart.

Cons

Like any growing agency, there are some growth pains, but it seems like leadership listens and genuinely wants to improve in all the right ways.

2
1.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

In the beginning, a strong heartbeat and meaningful mission.

Cons

Greed eventually set in. Leadership expanded operations to recruit and onboard an entire 8-person "automation" division. This department would develop a tool so great that it would eventually capture endless sums of green from SMBs that were desperate to elevate their organic profiles- but could not afford true agency work. This massive tactical error consumed 2-3 years of leadership bandwidth and depleted enormous sums of company reserves. Incredibly immature and Ill-fated decisions soon followed.

3
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