Good People, bad executives - Customer Engineer 2 Vertiv Employee Review

Ability to position your ideas to leadership and have your voice heard.

The industry is growing at a torrid pace and urgency is key - this means that customer expectations for responses are immediate and with a large company, sometimes it can take a while to get the correct answer.

The people on my team and the teams we worked with are talented, smart, and collaborative. Probably the best team I’ve ever worked on, and both of the managers I had were wonderful! Generous benefits. Nice environment.

Upper management, VP and C-suite level treat employees, especially IT infrastructure and support employees, like lower-class citizens. The demand to do more, faster, and better is constant, and everyone is burnt out and demoralized. It keeps getting worse. There are more and more projects getting piled on IT every day, but they don’t hire the people who are needed. You feel overwhelmed constantly and there is always a new urgent thing. It’s very draining.