2.0
Jul 23, 2012
Anonymous employee
Current employee, more than 5 years
Recommend
CEO approval
Business outlook
Pros
Excellent people in certain areas of the business, they have a killer solutions for Enterprise WFO for Branch, Back Office, and Contact Center. Invested in strategic acquisitions, but are having trouble integrating them.
Cons
Lack of Executive guidance and understanding of the market opportunities. Poor sales force that can't seem to think strategically about their accounts Marketing is lackluster in support of an overall message to the market