Mixed bag - Retail Store Manager Verge Mobile Employee Review

3.0
Jan 4, 2023
Recommend
CEO approval
Business outlook

Pros

-uncapped commission -technically you’ll potential to grow with the company (more in cons on this) -fun sales environments with friendly team competition

Cons

-zero work life balance (manager work a minimum of 45 hour weeks, not including the hour off the clock for lunch that’s mandatory, if you don’t hit the 45 working hours they deduct it from your salary) -50% of HR is unreliable and unhelpful. They will take weeks to get back to you, if they get back to you. -I’ve personally witnessed upper management attempt to turn down promotion offers that came with relocation because they didn’t want to lose the best sellers in their district, or get let go because of borderline illegal practices. -if you are somehow unable to work due to unforeseen life event, they only check in to harass about when you’re supposed to be back to work but otherwise treat you like you’re already out the door and they don’t want you back

Explore other reviews about Verge Mobile

5.0
May 14, 2026
Recommend
CEO approval
Business outlook

Pros

Culture People Management Work life balance Awesome incentives

Cons

Pay structure changed after a bit

1.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

Benefits such as insurance is a positive, customers at times as well

Cons

Management little to no existence for assistance, pay and commission is abysmal-almost comedic, long-continuous stretches in shifts with minimal accommodation such as one day off after six to eight work days in a row usually involving doubles, inconsistent scheduling, no involvement with leadership during customer interactions or for personal goal(s)- as it is made crystal clear only leaderships pay matters, as well as customers being adjusted to bend over and kiss attitudes. Management allows customers to not walk-but run in circles over reps, even if they’re clearly incorrect or the customer is actively attempting to scam and or steal. As a rep previously, witnessing violations against employees such as inappropriate conduct against employees in-front of customers upon other problematic practices, the so called ‘management’ will simultaneously lie to your face and engage in work place gossip- or in some cases retaliation behind closed doors. You will not grow here, you will stay at the lowest possible rank until you are pushed out of the company.

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