Wells Fargo?! - Retail Store Manager Verge Mobile Employee Review

1.0
Jul 10, 2022
Recommend
CEO approval
Business outlook

Pros

Absolutely nothing, pay is horrible, company culture pushes you to perform fraud in order to meet goals and hit "KPI"

Cons

Everything. This company should be investigated for the amount of fraud that happens. Employees are pushed to deceive the consumer in order to meet metrics. They consistently rank in the top partners of T-mobile so that they can acquire more stores but it all comes at a cost to the consumer. This company looks the other way when you commit fraud. Opening an account of 100 fraudulent business lines leads you to upper management. I am looking forward on the investigation and Netflix series that comes out of here (similar to wells fargo).

Explore other reviews about Verge Mobile

5.0
May 14, 2026
Recommend
CEO approval
Business outlook

Pros

Culture People Management Work life balance Awesome incentives

Cons

Pay structure changed after a bit

1.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

Benefits such as insurance is a positive, customers at times as well

Cons

Management little to no existence for assistance, pay and commission is abysmal-almost comedic, long-continuous stretches in shifts with minimal accommodation such as one day off after six to eight work days in a row usually involving doubles, inconsistent scheduling, no involvement with leadership during customer interactions or for personal goal(s)- as it is made crystal clear only leaderships pay matters, as well as customers being adjusted to bend over and kiss attitudes. Management allows customers to not walk-but run in circles over reps, even if they’re clearly incorrect or the customer is actively attempting to scam and or steal. As a rep previously, witnessing violations against employees such as inappropriate conduct against employees in-front of customers upon other problematic practices, the so called ‘management’ will simultaneously lie to your face and engage in work place gossip- or in some cases retaliation behind closed doors. You will not grow here, you will stay at the lowest possible rank until you are pushed out of the company.

See reviews by: Helpful|Rating|Date|All