Pros
Co-workers are no older than 30 so it's a lively company. Great employee discounts on service.
Cons
If you don't sell, you get threats of write ups. You're expected to make cold calls to schedule appointments to create traffic, but that method is almost never reliable. There's an endless amount of meetings each month for trainings in which gets contradicted by the directions our managers and higher ups gives us. One hands on training will tell you to be considerate of the customer's pocket, but if the store is not doing well then you will be told to maximize as much as possible. You will get berated by management if the customer insists and only wants a bare minimum $50 plan without add ons such as accessories and insurance. You get in trouble if the customer walks because you're pushing all these extras on them and you will get in trouble if they only get the bare minimum. It's a double edged sword. It is ridiculous that we are trained to be proud for being the most affordable carrier, but we get lynched if the customer does not agree to an unlimited data plan on of all their phones, five tablets, all with bogus insurance on them, and four $250 speakers added. The commission structure is pitiful. The best commission check one can get is $800 and that is just during December.