Pros
Hands off management, you have a few meetings every so often. They keep you up to date in the agent portal. Staff is very friendly when you do communicate with them. VERY easy work. Great if you are only looking for something to do to pass the time, or just make a few extra dollars a week.
Cons
The pay is not great. It is based of a credit system. This is more like pocket change or lunch money, not something you would do to pay the bills. Last few checks have been in the 20-30.00 range. You're basically providing them free service to answer their calls, but only getting paid if the call is successful -someone says yes or no. Which let me tell you...can be few and far in between sometimes. When I first started in a week I would average 90-110.00 that was for about three weeks, after that the work decreased dramatically and it's been 20 -30.00 every since then.