Given an opportunity but fell through a trap door - Project Manager Venn Digital Employee Review

2.0
Jul 12, 2017
Recommend
CEO approval
Business outlook

Pros

They took a punt on me when I had no industry experience and without it, I wouldn't be where I am today. It will certainly make you harden up or break you, which is why a lot of the staff are troopers! While I was there, I forged good working bonds with people and remain friends with many. I was probably one of those who received the preferential treatment that is referred to in another review and that flexibility was appreciated. I was also given the opportunity to achieve a career highlight at Venn - that to this day, I remain proud of: not only did I deliver a large scale web project, but somehow amongst the tensions of managing it, I'm proud that I was able to nurture a relationship that instilled faith in the company and opened the door to a prospering retained client that I have every faith the AD servicing it is doing a great job on!

Cons

Long hours as a result of a few aspects: over-promising at point of sale and headcount. Being the conscientious person and "go-to safe hands" I was, things often fell to me to keep moving. Being driven by perfection in service and quality of output- I regularly maintained an unimaginable workload. In addition, I found myself having to decipher what was worse; the impact on my personal life (getting home at 10pm was a regular occurrence) or feeling the wrath of the MD for not getting everything done that needed doing- there was never a good enough reason for not doing. I always opted for the former, which in hindsight was foolish. The bandwidth issue might have resolved today, but in the 4 years I experienced at Venn, it never really sorted itself out. Lack of professionalism: professionalism isn't mutually exclusive to a SME/family vibe organisation. Reflecting on personal experiences, I never had a sense of job security there. The most poignant example lacking professionalism was when I was driven to tears in the MDs glass office because he was infuriated that I had taken advice from another senior colleague re support and not when he'd suggested it 3 months earlier! As I tried to explain that circumstances were different/needs must, he began a tirade of swearing and pointing at me, which was relentless even when I was crying my eyes out. Not only hurtful but embarrassing when you know your colleagues can see and hear it all. I consider myself a very resilient and strong character, so despite this episode and a few weeks of being ignored by the MD, I bounced back and he bounced back and nothing more was said- we were back to normal as if nothing had happened. Pride: this is a difficult one to tackle as I in a lot of ways have admiration for the MD and the all he puts into the business, but I simply cannot forgive or overlook the way I was treated when I handed my notice in. To be crystal clear- irrespective of the above, almost unbelievably, my primary reason for leaving was to try something new - I'm in cyber security now, so not left to a competitor. Upon handing my notice in to my manager, I respectfully advised that it was an unmatchable salary increase with many benefits, a different challenge and pace (corporate). Being mindful that i'd recently been introduced to the next big client, I also made it clear that the reason I was unable to say anything sooner is because I was awaiting passing all checks and if it fell through, I wouldn't be leaving (sector change opportunities are very hard to come by, the next might have been 6-12 months away). The day after this the MD had instructed my manager and another senior manager to pull me into a private walled room and present me two options: 1. Leave immediately 2. Leave that day and work my notice from home. That stung a bit as there were other colleagues serving notice in the office- why was I being victimised? No justification other than 'he thinks it'd be for the best'. After all I had put into that business to help it grow and - sometimes - keep it stable; I don't think it's too much to expect a thank you and good luck! There are very few people who were as personally invested in Venn as I was and the fact that I risked my relationship at times, makes it all the more bitter for me. Following that, this could be hearsay but he was heard saying in the open plan office that he wanted my reference request, which was interpreted as malicious. Either way, it leaves me feeling very dissatisfied with my time there as I'd hoped it would not end that way!

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Venn Digital Response
8y
Dear ex employee, It goes without saying that we are very appreciative of everyone’s hard work and dedication which has contributed to Venn’s amazing success over the years. We aren’t a business that award working late nights or weekends and will always put processes in place to ensure everyone has the help required to deliver a project. Sometimes these are overlooked by employees who struggle to delegate. Venn’s MD is strongly against 10pm finishes due to the safety of staff above anything else. And on the one occasion when this did happen, he offered a day off as a result to the individual involved. Venn’s MD also rewards hard work by flexible which a number of staff benefit from due to their loyalty to the business. As for our policy with regards to letting people go, or the process we take when a member of staff hands in his or her notice. Either Brian, or a HR manager will make a decision, individual to that employee, but with great consideration of what is best for the rest of the team at Venn. There was a period at Venn when a group of employees created a negative atmosphere within the office which was dealt with at the time in the most appropriate manner. Thank you again for your comment on Glassdoor and we wish you the best of luck with your future career.

Explore other reviews about Venn Digital

2.0
Jan 7, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Really nice team that wants to try and make things work, modern office with lovely surroundings for lunchtime walks, very good annual leave package, a good vision for the actual product - it has potential if the foundations of operations are fixed

Cons

Undercharging for services and bending over backwards to "keep clients happy" meaning there are constant issues with overpromising. The MD overrules everything irrespective of expert opinion, team capacity, or just general "rules" that we're meant to be sticking to with clients and work. There's a toxic 90s mentality that if you're clocking out on time you can't possibly be over capacity, or if you need to work from home you're most definitely not working, and using Teams instead of a face-to-face meeting is the devil that is killing profit. You're fine as long as you're the management team's favourite of the month you'll be promised loads to help you develop, after that you're constantly being asked for more, told to be more efficient, and none of the promises are honoured - all the whilst being told off or hearing other people being told off publicly.

7
1.0
Jul 16, 2025
Recommend
CEO approval
Business outlook

Pros

Fantastic office location – The office is based in a great space, surrounded by nature. It’s one of the few things that made coming into work a bit more bearable. Brilliant colleagues – The people I worked with were hands down the best part of the job. Talented, collaborative, and always willing to help out, even under pressure. You’ll find lifelong friendships here, just not lasting careers. Steep learning curve – You’ll be thrown in the deep end quickly, which, while stressful, does mean you pick up a lot of skills fast. I left with solid experience that’s proved useful elsewhere, particularly in learning what not to tolerate in a workplace.

Cons

You're never directly told to work late, but it's made clear that not doing so will reflect badly on you. Evenings finishing at 10 pm weren’t always uncommon for periods of time. There also seems to be no long-term strategy. Priorities change with little warning, which makes it very hard to build structure or deliver quality work. Everything feels reactive, not planned. The company advertises annual salary reviews, however this wasn't the case for me. I had one in my years at Venn, and only because I made it clear I would not wait any longer to have that discussion. Something that can make the role challenging, the MD regularly promises clients a lot, leaving internal teams to scramble to deliver. There’s often no consultation. I also had around 5 different managers for one reason or another. All were capable, but few were given the right training, mentoring, or guidance. At times, mistakes are met with finger-pointing rather than support. People are worried about being blamed, usually by the MD. In my experience there, the MD always reiterated that he wanted people who speak up and challenge the norm, however not every objection is heard, meaning you can be made to feel a bit shut down and “not on board.” During my years at Venn there were two rounds of volutatry and involuntary redundancies. Those affected were excluded from meetings, and treated like they'd already left. Completely disrespectful and damaging to morale. When I joined, we had close to 45 people. By the time I left, there were 14. Overall, I would stay clear of Venn in its current state, such a shame as it could have been something really special!

8
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