good benefits, but toxic workplace - ISR- Inside Sales Representative Veeam Software Employee Review

4.0
Mar 13, 2023
Recommend
CEO approval
Business outlook

Pros

benefits are good, although had many issues when trying to reimburse costs on insurance. international environment promote diversity

Cons

toxic workplace, gossips run all the way to management positions a LOT of stress year round, you get like 3 email/ day from management to assess your KPI's and quota achievements. pipe review 3 days/ week with different layers of management. although international company different, there are many differences on how the people from Western Europe (or US) are paid ,compared to eastern europe. no real assistance offered from management when struggling to achieve different objectives. transitioned from TCV to ARR (annual recurring revenue) which basically means inside sales have to work at least 40% more, having the quota 3 times harder to achieve. you cannot transition from one position to a similar one on a different territory. Middle of March and still no commission plan released for the commercial teams RulesOfEngagements took 3 months to be released, tho important procedures are lined there. Depending on the territory you work on, it can be dissolved over night (as happened to Africa) Was told that they don't have enough money for the annual raise, no money to spend on acquiring leads - but in the same time we have SalesKickOffs across 5 countries, with luxurious treats.

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Veeam Software Response
3y
We appreciate that you've taken the time to leave a review on the Inside Sales team. As we grow our global team to more than 5000 Veeamers all over the world, we are refining our processes and workflows to ensure efficiency and keep Veeam Speed a part of our culture. We undertake a yearly ACR to ensure our employees are well compensated based on factors like performance and leadership potential, as we strive to keep our Compensation and Benefits competitive in the IT industry.

Explore other reviews about Veeam Software

5.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance. Working with some of the smartest people I've ever worked with.

Cons

Growing pains of acquiring more companies.

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Veeam Software Response
1w
Thank you for sharing this! We're really glad to hear you're enjoying the work-life balance and that the caliber of your colleagues has been a standout - that's something we hear often and are proud of. Growth through acquisitions does come with its challenges, and we're working hard to make those transitions as smooth as possible for our teams. We appreciate your patience and continued contributions!
1.0
Jun 19, 2026
Recommend
CEO approval
Business outlook

Pros

- Friendly teammates that are willing to help

Cons

Where to begin? - Since starting at Veeam, the internal IT Support team has been cut to a THIRD of it's original size. From an original team of 10+ people, only 3 of the core team remain. Three USA members are left to support over 2,000+ USA employees and try to solve the flood of tickets that arrive in the ServiceDesk queue. - These last layoffs which I was a part of, 1 desktop support engineer, 1 support manager and myself were laid off. - My role was replaced by TWO other service desk analysts in Costa Rica that are getting paid pennies. Both of them combined make less than the salary I had. - Veeam is trying to cut costs anywhere they can, all while making record profits - Technology leadership doesn't listen to input from lower level management on pain points or suggestions on how to improve work-flow or help out the internal IT team - US-based IT employees never received any promotions. All employee promotions from the global IT team happened in Prague / Bucharest offices. - Absolutely no room for career advancement. Managers don't support growth. They silo you into a specific role and work you like a horse.

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Veeam Software Response
2d
Thank you for sharing your experience. We're sorry your time at Veeam ended on a difficult note. We hear your concerns about team resourcing, career development, and how decisions are communicated. Ensuring our people feel heard and have real opportunities to grow is something we care about, and feedback about leadership responsiveness is noted. We wish you all the best in what comes next.
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