AVOID THIS COMPANY AT ALL COSTS - Escalation Management Specialist Vector Solutions Employee Review

Thank you for taking the time to share your experience. While we’re sorry to hear your time at Vector Solutions didn’t meet your expectations, we genuinely appreciate the feedback and your years of contribution. We’d like to clarify a few points around onboarding and connection. All new hires—regardless of location—are invited to participate in our robust, in-person onboarding program held at our Tampa office. This experience is designed to help new team members build relationships, gain context across departments, and feel supported as they begin their journey at Vector. We also support a hybrid workplace model. Team members who live near one of our office locations are always welcome to work from the office, collaborate in person, or attend team events and meetings. Building community, whether virtually or in person, remains a priority—and we continue to look for new ways to foster cross-functional collaboration in line with our values of Teamwork and Inclusiveness. We’re also focused on strengthening our knowledge-sharing practices and improving role clarity. Through tools like engagement and pulse surveys, we listen closely to employee feedback and use it to guide where and how we need to grow. Thank you again for your time at Vector. We wish you the very best in your next chapter.