I now know what it feels like to win the lottery - Customer Success Manager (CSM) Vanta Employee Review

Great salary, I work on a team that has excellent balance. I get recognized when I do good work.

Company has a big focus on AI, but not sure we’re all marching in the same direction and often doesn’t feel like a good use of resources.

* Remote-first culture with flexibility. * Competitive market-rate compensation.

* **Too many layers of management.** There are excessive management layers that often create bottlenecks and encourage micromanagement instead of empowering employees to better serve customers and build great products. * **Lack of investment in IC.** Many teams remain understaffed, resulting in consistently high workloads. Burnout is common, and employees are frequently expected to take on responsibilities well beyond their role and pay band without recognition. * **"Flexible PTO" doesn't feel truly flexible.** While the company advertises flexible PTO, in practice there appears to be an informal limit/fake. Taking around three weeks or more of PTO can draw leadership attention, and it can feel like using the benefit may negatively affect performance reviews, even when work expectations are met. This discourages employees from taking the time off they need to recharge.