I like working here. - Customer Service Representative Valley Bank Employee Review

4.0
Mar 22, 2010
Recommend
CEO approval
Business outlook

Pros

Tuition assistance if you are full time going to college. Dental and heath benefits are satisfactory. Each branch is different so satisfaction at my branch will not translate to all branches.

Cons

Sometime upper management changes their mind on things quickly after telling everyone. There seems too many emails retracting previous emails.

Explore other reviews about Valley Bank

5.0
Apr 22, 2026
Recommend
CEO approval
Business outlook

Pros

- Very good learning experience - Knowledgeable, friendly, and helpful people in the office

Cons

The Chicago office is a commercial site, so all other interns for the bank sit in either New Jersey, New York, or Florida. Not necessarily a bad thing because it helped form better connections with everyone in the office, but networking with other interns was more difficult.

3.0
May 23, 2026
Recommend
CEO approval
Business outlook

Pros

Work was easy for this role

Cons

Disorganized, with upper management discussing contrasting information each town hall

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