Just don’t do it - Account Executive Valet Living Employee Review

2.0
Mar 19, 2024
Recommend
CEO approval
Business outlook

Pros

The only pro I would say is the pay is decent.

Cons

This has been the absolute worst experience of my professional career. Training/ramp period took months. Operations and sales are not aligned whatsoever. Upper management and those who create and enforce KPIs/metrics are delusional/not actual boots on the ground players. Operations team incredibly unprofessional and lack communication skills or the ability to take accountability. Properties don’t like our service. It’s been rough!

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Valet Living Response
2y
Thank you for sharing your experience as an Account Executive with us. We appreciate your feedback, although we’re never happy to hear about negative experiences. We acknowledge your concerns regarding the alignment between operations and sales, as well as the challenges with training and ramp-up periods. We understand the importance of effective communication and accountability within our operations team. Your suggestion for management to conduct more ride-alongs with representatives is valuable, and we will take it into consideration to gain a deeper understanding of the challenges our employees face in the field. We regret any dissatisfaction you may have experienced and thank you for your contributions during your time with us. If you have any further feedback or suggestions for improvement, please don't hesitate to reach out to antonio.fiorentino@valetliving.com. We value your input as we strive to enhance our operations and support our team members.

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5.0
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Pros

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Cons

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4.0
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Pros

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Cons

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