Stay Away - Operations Manager Valet Living Employee Review

1.0
Jan 22, 2024
Recommend
CEO approval
Business outlook

Pros

Work from home to a certain extent

Cons

Typical work day starts at 7am with your phone dinging and requests for numbers meeting after meeting, you have to be available to be at the mercy of al District managers needing supplies, conduct office visits to angry property managers, more meetings and at 5 pm tie your shoes, if any part-time worker called out or you are short staffed they expect you the Operations Manager to go out and collect trash every night until 2am or 3 am in the morning only to repeat eh next day. No family time, Friday and Saturday are supposed to be off, but you work those days as they slap more meeting and reports that they need. If you want to be a real Operation Manager this is not the place to manage and lead, micromanaging and you are not in control. If they tell you any different have them put it in writing that you only work 5 days per week from 8-5 and you are done, you don't collect trash and you don't work Fri-Saturday, I bet they wont do it. Oh and up to 15% of your annual salary as a bonus is false, metrics are so bad you will never see the bonus, so just count on your Salary, with the amount of days and hours working you should be getting paid over 90K because the 75K they offer does not compute with the amount of work they want from you.

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Valet Living Response
2y
Thank you for providing your feedback. We're sorry to hear that you experienced challenges with the workload and expectations as an Operations Manager. Your insights are valuable to us, and we will take them into account as we're always striving to improve our processes and support our employees better. We understand the importance of a healthy work-life balance and one where all employees feel valued and heard. Additionally, thank you for your input about leadership selection process; choosing the right individuals for leadership roles is crucial. If you have any additional feedback or concerns, please email antonio.fiorentino@valetliving.com.

Explore other reviews about Valet Living

5.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Create your own schedule, work at your own pace

Cons

Some nights would take longer due to more trash, had to work in any weather

2.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hours, good pay, minimal customer service needed

Cons

Unreasonable time budgets, will not cover broken equipment, constantly changing standards and pick up requirements, management is not clear with expectations until you've already failed them and performance reviews are inaccurate, some managers are great but most are not

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