District Manager - Used to be a great company - Anonymous employee Valet Living Employee Review

2.0
May 16, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Truck, Laptop, Phone, outdoor and indoor work environment

Cons

Company went through major systemic changes in 2015. The part time folks who do the actual work (Service Valets) were no longer allowed to be 1099 employees as Service Valets were converted to W2 employees. Employee compensation dropped dramatically for same work performed. The collection piece of this is very dirty, sometimes dangerous (needle sticks, broken glass, etc) and disgusting (collecting dog 20+ pounds of dog waste at dog collection stations in addition to handling thousands of bags of trash). Decreasing pay per employee and per property means that the District Manager's are constantly having to hire and rehire part time employees. Since most DM's manage 15-20 properties when folks call out or quit you have to find coverage. Driving in excess of 30,000 miles per year between properties is normal, one DM I know did over 50,000 miles in one year! When these Service Valets quit/call out/or are new or not happy with job this means you are dealing with angry tenants and angry property managers. Your day will start by 9am and it is very common not to finish until 1am or later. Try doing that week in and week out. EVERY DM eventually has to haul/throw trash....up/down hundreds of flights of stairs in ice/snow/rain/heat.....I have spoken with dozens of DM's from all over the country, not one has ever said they like the job as it stands now. Average DM lasts less than one year! Average Service Valet less than six months.

Explore other reviews about Valet Living

5.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

-Flexible Schedule -Decent pay -Good hours

Cons

-Labor intensive -Messy -Can sometimes feel a little dangerous

1
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Valet Living Response
1d
Thank you for your review and for being part of the Valet Living team. We're happy to hear that the flexibility and schedule have been a positive part of your experience. We appreciate the work our associates do each day and are glad you've found the role to be a good fit. Thank you for your feedback and for everything you do.
1.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Worst company to work with. They are so short that asking for help however when you go over your time they complain that they're over budget. Your short from workers so you ask for help then complain about it being over budget on the hours.

Cons

They come and ask me if they are hiring I always telling them nope go find somewhere else to work for than with valet living they are the worst company to work with.

avatar
Valet Living Response
1d
Thank you for sharing your feedback and for your many years of service with Valet Living. We're sorry to hear your experience did not meet expectations. We recognize the important role long-tenured associates play in our success, and we appreciate you taking the time to share your perspective. Feedback like this helps us identify opportunities to improve the associate experience. We wish you the very best moving forward.
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