2.0
Mar 30, 2016
Former employee, less than 1 year
Houston, TX
Recommend
CEO approval
Business outlook
Pros
Beautiful hotel, 50% off room service meals, clientele mostly easy-going (business travelers on weekdays and leisure guests on weekends), discount on all Valencia group hotels (per manager)
Cons
They know that there is a very high turnover rate with employees, but HR or management doesn't do anything to fix it. People are over worked and underpaid. During my time there, it was never fully staffed, so people had to do other roles that weren't in the job description. Extremely poor work/life balance especially front office.