Market Research - Market Research Supervisor Vail Resorts Employee Review

5.0
Jun 15, 2015
Recommend
CEO approval
Business outlook

Pros

Great chance to learn the ins and outs of the company while skiing 5 days out of the week.

Cons

Terrible pay made for unmotivated coworkers

avatar
Vail Resorts Response
11y
Thank you for your very candid and positive review. We agree that our Market Research team is a great job for those that want to be outside and really want some firsthand knowledge of what drives our guests to come back year after year. This position is a great launch point for further development into our Marketing Department and other teams throughout the company. Every year we take on a number of compensation initiatives. This year we decided that one of those initiatives should address and support many of our entry level positions from housekeepers and cooks to retail sales associates and lift operators, which is why we are announcing a Vail Resorts Minimum Wage. Effective this September, if an employee was making less than $10.00 per hour, their hourly rate of pay will increase to $10.00 (with the exception of Grant Teton Lodging Company where housing is free or if an employee is in a gratuity based position and making a minimum of $10.00 per hour with tips). This is the first step in a long-term plan to increase our minimum wage with inflation each year and stay competitive in the employment market. Thank you for a great season last year and we hope you come back this year.

Explore other reviews about Vail Resorts

5.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

The managers were really cool and the work was fun. Pretty relaxed environment.

Cons

It was cold sometimes and long hours standing but that was all in the job description and we got jackets.

2.0
May 14, 2026
Recommend
CEO approval
Business outlook

Pros

- Most people are smart, passionate, and enjoyable to work with and be around. - Fairly frequent opportunities for development and advancement through the internal job board. - Nice perks if you're into skiing or riding.

Cons

- There's an unspoken expectation to regularly work significantly more hours because the majority of employees are very passionate about the ski and ride industry, which isn't great for work life balance. There's not much down time either; you're either hustling in season or hustling to prepare for the next season. - Climate change poses a significant threat to the future of the company. The season pass model mitigates some of the impacts, but not as much as senior leadership asserts. And, since bonuses are tied to company results, you can end up working super hard all year and still end up getting half of your bonus target due to uncontrollable weather conditions. - The culture has taken a serious hit since enterprise transformation work began. Lots of people are constantly stressed out and the atmosphere in the office is depressing. - Most of the time, it feels like senior leadership makes decisions in a vacuum without consulting any of the people that would be responsible for the downstream work associated with the decision. For example, I've seen senior leaders decide on a savings target multiple times without consulting the experts, who then have to scramble to figure out how to make it work. It creates chaos and negatively impacts morale. - This organization has a wordsmithing problem. I've never worked at a company that spends such an inordinate amount of time on the framing of a message compared to the actual substance of the message.

4
See reviews by: Helpful|Rating|Date|All