College Ambassador - Anonymous employee Vail Resorts Employee Review

4.0
Apr 14, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Easy to work with. Lots of perks to the mountain and all Vail Resorts. Swag, etc.

Cons

Pretty bureaucratic. Very corporate and a little impersonal.

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Vail Resorts Response
11y
Thanks for the feedback! One common theme we hear from current and former employees is that they love the teams that they work with. There’s also a great appreciation for the different discounts we get on the mountain, in our retail stores and our F&B locations. We acknowledge that it can be hard to find a balance of being a large company and still have a small resort feel when it comes to decisions that are being made. The leadership team has made steps to better the communication and the feedback process to include employees from every level. We have been eliciting ways we can improve for the past few seasons using the employee engagement survey, exit interviews and employee discussions. From those forums we have already seen new trainings created and a push to develop employees as well as teaching employees how they can own their own development. From this we are very optimistic that we will see an increase in internal hires and promotions so we can retain our great talent season over season. Thank you again for taking the time to leave your feedback!

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5.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

The managers were really cool and the work was fun. Pretty relaxed environment.

Cons

It was cold sometimes and long hours standing but that was all in the job description and we got jackets.

2.0
May 14, 2026
Recommend
CEO approval
Business outlook

Pros

- Most people are smart, passionate, and enjoyable to work with and be around. - Fairly frequent opportunities for development and advancement through the internal job board. - Nice perks if you're into skiing or riding.

Cons

- There's an unspoken expectation to regularly work significantly more hours because the majority of employees are very passionate about the ski and ride industry, which isn't great for work life balance. There's not much down time either; you're either hustling in season or hustling to prepare for the next season. - Climate change poses a significant threat to the future of the company. The season pass model mitigates some of the impacts, but not as much as senior leadership asserts. And, since bonuses are tied to company results, you can end up working super hard all year and still end up getting half of your bonus target due to uncontrollable weather conditions. - The culture has taken a serious hit since enterprise transformation work began. Lots of people are constantly stressed out and the atmosphere in the office is depressing. - Most of the time, it feels like senior leadership makes decisions in a vacuum without consulting any of the people that would be responsible for the downstream work associated with the decision. For example, I've seen senior leaders decide on a savings target multiple times without consulting the experts, who then have to scramble to figure out how to make it work. It creates chaos and negatively impacts morale. - This organization has a wordsmithing problem. I've never worked at a company that spends such an inordinate amount of time on the framing of a message compared to the actual substance of the message.

4
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