Company Review - Anonymous employee Vail Resorts Employee Review

3.0
Mar 29, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Vail Resorts is an innovative, quickly growing company; however its high attrition rate is linked to employee dissatisfaction. Vail does offe great benefits including access to its Rock Resorts and Mountains!

Cons

Vail pays its employees low wages, and claims to promote from within. Yet they lack the developmental support to help their employees climb the corporate ladder.

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Vail Resorts Response
11y
We appreciate your candid feedback. We agree that one of our largest perks is the access we are granted to all of our resorts in Colorado, California, Utah, Minnesota, Michigan, Wyoming and Jamaica, as well as the flexible time off to truly immerse ourselves in the resorts. We also recognize that compensation and development have been key drivers in the past few years, when we speak to retention, during our leadership optimization projects. We have some great programs to help develop our employees and each year a new focus has been launched to continue to align our skills with our company’s culture. We acknowledge that we still have work to do and we are encouraged to constantly reassess programs that result in higher engagement and retention.

Explore other reviews about Vail Resorts

5.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

The managers were really cool and the work was fun. Pretty relaxed environment.

Cons

It was cold sometimes and long hours standing but that was all in the job description and we got jackets.

2.0
May 14, 2026
Recommend
CEO approval
Business outlook

Pros

- Most people are smart, passionate, and enjoyable to work with and be around. - Fairly frequent opportunities for development and advancement through the internal job board. - Nice perks if you're into skiing or riding.

Cons

- There's an unspoken expectation to regularly work significantly more hours because the majority of employees are very passionate about the ski and ride industry, which isn't great for work life balance. There's not much down time either; you're either hustling in season or hustling to prepare for the next season. - Climate change poses a significant threat to the future of the company. The season pass model mitigates some of the impacts, but not as much as senior leadership asserts. And, since bonuses are tied to company results, you can end up working super hard all year and still end up getting half of your bonus target due to uncontrollable weather conditions. - The culture has taken a serious hit since enterprise transformation work began. Lots of people are constantly stressed out and the atmosphere in the office is depressing. - Most of the time, it feels like senior leadership makes decisions in a vacuum without consulting any of the people that would be responsible for the downstream work associated with the decision. For example, I've seen senior leaders decide on a savings target multiple times without consulting the experts, who then have to scramble to figure out how to make it work. It creates chaos and negatively impacts morale. - This organization has a wordsmithing problem. I've never worked at a company that spends such an inordinate amount of time on the framing of a message compared to the actual substance of the message.

4
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