A culture in decline - Anonymous employee Vail Resorts Employee Review

1.0
Jan 12, 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If you are a good culture fit this can be a great opportunity for professional growth, though you will likely be paid at least 10% below market rate with so-so benefits.

Cons

If you find you're not a good culture fit, don't wait to start looking for your next opportunity. There's very little diversity in the company, and people who are different in some regard are pushed out in subtle and not-so-subtle ways. Bullying, passive aggression and other toxic behaviors are commonplace among some senior managers and long-tenured employees. Turnover is like nothing I've experienced before. After years of this same pattern, there's a huge disparity in how new employees are treated compared to the long-tenured MVPs. On the job training is ad-hoc at best, and more commonly non-existent in my experience. Customers are extremely dissatisfied with the guest experience as shown by the dismal reviews on Google, and the stock price has underperformed the wider market by 25% over the past 6 months. All of this together has lead to an overtly demoralizing and dysfunctional corporate culture, and the ongoing exodus of corporate employees is a natural outcome.

Explore other reviews about Vail Resorts

5.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

The managers were really cool and the work was fun. Pretty relaxed environment.

Cons

It was cold sometimes and long hours standing but that was all in the job description and we got jackets.

2.0
May 14, 2026
Recommend
CEO approval
Business outlook

Pros

- Most people are smart, passionate, and enjoyable to work with and be around. - Fairly frequent opportunities for development and advancement through the internal job board. - Nice perks if you're into skiing or riding.

Cons

- There's an unspoken expectation to regularly work significantly more hours because the majority of employees are very passionate about the ski and ride industry, which isn't great for work life balance. There's not much down time either; you're either hustling in season or hustling to prepare for the next season. - Climate change poses a significant threat to the future of the company. The season pass model mitigates some of the impacts, but not as much as senior leadership asserts. And, since bonuses are tied to company results, you can end up working super hard all year and still end up getting half of your bonus target due to uncontrollable weather conditions. - The culture has taken a serious hit since enterprise transformation work began. Lots of people are constantly stressed out and the atmosphere in the office is depressing. - Most of the time, it feels like senior leadership makes decisions in a vacuum without consulting any of the people that would be responsible for the downstream work associated with the decision. For example, I've seen senior leaders decide on a savings target multiple times without consulting the experts, who then have to scramble to figure out how to make it work. It creates chaos and negatively impacts morale. - This organization has a wordsmithing problem. I've never worked at a company that spends such an inordinate amount of time on the framing of a message compared to the actual substance of the message.

4
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