It's ok. - Receptionist Vail Health Employee Review

2.0
Nov 4, 2022
Recommend
CEO approval
Business outlook

Pros

Helping patients, hearing about their positive experiences.

Cons

Stressful job. Dealing with mean/upset patients who don't treat you like a human being. When you aren't checking someone in, you're on the phone. You spend all day answering the phone all while hearing from patients that they hate your phone system and can't get ahold of anyone. Stressful amount of work, yet you are expected to never make a mistake. Managers and clinical staff can be rude.

Explore other reviews about Vail Health

5.0
Jan 25, 2026
Recommend
CEO approval
Business outlook

Pros

Pay and provider support is excellent

Cons

Can be hard to keep clinic staff

4.0
Apr 4, 2026
Recommend
CEO approval
Business outlook

Pros

Collaborative management team who listen to ideas.

Cons

Safety concerns given the unpredictable nature of patient behavior.

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