Your Income is Your Choice - Travel Counselor Vacations To Go Employee Review

4.0
May 13, 2024
Recommend
CEO approval
Business outlook

Pros

Leads are all inbound because of it being a call center environment. Everyone loves vacationing so the sales are relatively easy. A person employed there would simply have to not be trying to not meet the SPD metric required. The Christmas parties are fun and always eventful.

Cons

Vacation time is unpaid (unless under guarantee) Work life balance does not exist unless you have a prime schedule and even then, you still may have to tend to your customers on your off days to prevent dings to your numbers.

Explore other reviews about Vacations To Go

2.0
May 8, 2026
Recommend
CEO approval
Business outlook

Pros

No cap on commission is nice

Cons

Heavy metric focus with cold detachment

avatar
Vacations To Go Response
3w
Thank you for sharing your perspective. We are proud to offer uncapped commissions because they create strong earning potential, and we recognize that metrics alone do not define a great employee experience. While we do have consistent minimum expectations for all sales agents, most of our team regularly surpasses them, with team managers there to support, encourage, and coach agents toward success. We also want to clarify that our recent wave season was more in line with the past couple of record-breaking years. Most importantly, we put employees first. We do not allow clients to mistreat agents, and our Customer Care and Customer Support leadership teams actively step in during difficult client situations to ensure employees feel supported, respected, and backed by leadership.
See reviews by: Helpful|Rating|Date|All