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      Vacation Rental Pros

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      Unorganized, frantic workplace. - Maintenance Representative Vacation Rental Pros Employee Review

      1.0
      Jan 5, 2014
      Maintenance representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The job is relatively easy to get, interview is a no-brainer, and the hours are decent and flexible. I was a service representative, taking customer calls and dispatching maintenance personnel to make repairs. The job itself was easy. The owner, Steve Milo, genuinely cares and works hard on his business, the problems with the company are with the day to day managers of the business. A lot of the problems that come up are hidden from him, unfortunately.

      Cons

      There was little to no training, and really no guidelines to speak of. The maintenance department takes a lot of shortcuts when it comes to getting work done, and bends over to the residences' owners' demands at the expense of the renters. A lot of work that should be done to make a place livable for a renter is ignored because the owner of the house doesn't want to spend the money (ex. inadequate pest control/cleanup, continually broken appliances). Customers are generally talked bad about in the office, like the employees can't seem to put themselves in the customers shoes.

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      Vacation Rental Pros Response
      8y
      Thank you for taking the time to provide feedback. We are utilizing the information provided in your review to update our internal processes. We are also pleased to let you know that we have a brand new management team who is dedicated and excited to help grow Vacation Rental Pros.

      Explore other reviews about Vacation Rental Pros

      5.0
      Jan 22, 2023
      Construction coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay Co-workers Incentives Work life Hours

      Cons

      None at this time. N/A

      5.0
      Oct 8, 2014
      Photographer
      Recommend
      CEO approval
      Business outlook

      Pros

      I was hired at a time when the company was just getting started. We all had to figure out best way to do things efficiently. The incredible rate of growth required a lot of extra effort from everyone, and didn't leave much room for an easy going work attitude. For anyone who was looking for an opportunity to grow with this highly successful company it was great. The company has a leader with a very clear picture of what he wants and will answer questions and provide help practically 24/7. I have always felt that I am in good hands. The company is still growing super fast in spite of the bad economy and the atmosphere may still be somewhat intense, but I believe that people need to understand that they are part of a great success which is a challenge to maintain.

      Cons

      Challenges and hard work may not be for everyone. Of course there are things that may be improved, but that is true for every company.

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