They over work their CSR’s and provide minimal raises - Customer Service Representative (CSR) VSP Vision Employee Review

2.0
Dec 18, 2024
Recommend
CEO approval
Business outlook

Pros

They have great vision benefits

Cons

They overwork their CSR’s, put time limits on calls and give out $.25 annual raises

Explore other reviews about VSP Vision

5.0
Nov 23, 2025
Recommend
CEO approval
Business outlook

Pros

Great Work Life balance and also lots of opportunities to grow

Cons

Not an incredibly exciting field

1.0
Feb 28, 2026
Recommend
CEO approval
Business outlook

Pros

There is no pros working for this company

Cons

No work life balance, toxic work environment, benefits get worse every year, executive leadership is horrible, very leadership heavy and doesnt care about the people who actually do the work, stay away if you want a life and want to be treated like a human

See reviews by: Helpful|Rating|Date|All