Eyes Wide Shut - Customer Care Representative VSP Vision Employee Review

1.0
Aug 8, 2016
Recommend
CEO approval
Business outlook

Pros

Location was great. Benefits moderate.

Cons

No after care support post full 15 week training. NO work-life balance. Must your life for company benefit. VSP expects you to support company with no life outside of the company. Not informed of complete job duties up front. Revolving door culture. All to companies advantage, hire prior to peak season of high-call volume (November - February) and than let people go once it moderately slows down, and than start the re-hire process again early fall.Political management environment. Management only cares about their year-end bonus and will do everything possible to make sure they get their bonus. Expect to go home everyday with fear and anxiety of losing your job.

Explore other reviews about VSP Vision

5.0
Nov 23, 2025
Recommend
CEO approval
Business outlook

Pros

Great Work Life balance and also lots of opportunities to grow

Cons

Not an incredibly exciting field

1.0
Feb 28, 2026
Recommend
CEO approval
Business outlook

Pros

There is no pros working for this company

Cons

No work life balance, toxic work environment, benefits get worse every year, executive leadership is horrible, very leadership heavy and doesnt care about the people who actually do the work, stay away if you want a life and want to be treated like a human

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