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      CEO has been pushing fake reviews on Glassdoor, tying bonuses to people giving high ratings - Anonymous employee VSC Employee Review

      1.0
      Feb 7, 2018
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Honestly, VSC always had a pretty stellar cast of account coordinators, executives, and managers. Some of the best coworkers I ever had were at VSC. VSC also always attracted a lot of interesting clients to work with. If you are into the tech startup up world this is a great introduction to it, and a good starting point if you want to build a career in the tech industry. You also learn a lot very quickly at VSC. Because of how lean the teams run, you can be hired on as a coordinator and quickly find yourself doing a lot of client facing work, strategic plans, go-to-markets type stuff. Unfortunately though, a lot of the things that make VSC a worthwhile experience for newer members of the workforce are also why it becomes such a nightmare as you approach the very low ceiling of your career at VSC.

      Cons

      Vijay and Stacy. These two make up the leadership cabal at VSC and while I will say Vijay is a pure savant in client meetings, I have no idea how they manage to keep an agency going. For example, they have been pushing the team to give them 5 star reviews on Glassdoor to inflate their agency rating into the top percentile. When I left I was hounded to leave a 5 star review on the way out by a few people more recently I have heard that they have actually been holding bonuses from employees for not submitting reviews. Pretty sure if you are an awesome company, you don’t withhold well earned bonuses from employees until they give you a gold star. More importantly though Vijay and Stacy are just super disorganized people. They miss deadlines, reschedule meetings, and just generally always seem to be playing catch up. Most of this comes from Vijay’s desire to have every company decision run through him though. That is cool when you are a tiny agency but it has reached a point where it seems unsustainable and when I was leaving VSC it had really started to show.

      avatar
      VSC Response
      8y
      Thank you for your review. We highly encourage honest feedback of all kinds and certainly don't expect that it all be glowing. In response to your review, we'd like to assure you that any 3rd party info you may have heard about us holding bonuses from employees for not submitting a positive review is not only patently false but highly unethical. It is not a practice we have ever engaged in or will ever condone. We encourage feedback, of all kinds. In addition to an open door policy, we have an anonymous management and company survey that goes out annually and we make strides to improve areas of concern and continue practices that are deemed valuable. When employees leave, we do ask them to provide us feedback during exit interviews and let the world know about our culture on sites like this. We do have a process of quality control where our management gives important work a final review. This is something our clients request and is the reason our results have consistently delivered outsized results. We appreciate the feedback about this and are always working to streamline the process.

      Explore other reviews about VSC

      5.0
      Feb 6, 2025
      Vice president
      Recommend
      CEO approval
      Business outlook

      Pros

      Strong company culture. Smart, driven, and supportive colleagues. Work from anywhere Brilliant clients with leading edge technology Opportunities to learn new skills all the time

      Cons

      Not exactly a con, but the company moves at a high speed because our clients are at the very edge of technology and you have to be on your toes and learning all the time.

      4.0
      Dec 20, 2023
      Account coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Working at VSC was not easy, however, I wouldn't trade the experience for anything. My time working here taught me more about PR and communications than all of college did. I really appreciated the fact that my managers, Maggie Philbin and Rick Liebling, would take the time to really coach me. My mentors were competent, and their hands-on training made me respect them so much. VSC is creative, adaptable, and keeps up with trends. That said, we worked fast to keep up with the newest strategies for promoting our clients. These strategies are invaluable. It was hard work, but the company does its best to maintain good work/life balance with remote work and vacation days.

      Cons

      Keeping up with the speed of Silicon Valley is difficult if you are not passionate about tech. Like any other industry, there's a lot you need to know about the culture, history, and jargon in order to write about it authoritatively. Our clients, being startup founders, could be inconsistent.

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