Territory Marketing Rep - Territory Marketing Representative VIVA Health Employee Review

3.0
Apr 20, 2018
Recommend
CEO approval
Business outlook

Pros

People at Viva are great. Well meaning people. Want to the right thing for all customers/members. Go out of their way to be top notch company.

Cons

Low salary. Unstable commissions. Too many hats to wear. sales rep position includes: sales goals, marketing in multiple arenas, expectation to be available at all times to all members you have sold to to resolve issues. Managers also overwhelmed with too many responsibilities and not available to reps when issues need to be resolved. Slow to be able to fulfill promises made to employees. Expected to work through lunch, work 9 plus hours onsite most days constant interruptions- hard to reach sales goals when you are expected to also be in an office instead of in the field being a sales rep. You are a sales rep, accountant, administrator, complaint department for members, teacher, a social worker, and office manager and many other roles - hard to do any role well when constant different roles are being added that take time away from what a sales rep needs to be doing - focusing on growing business period. Daily reports, monthly reports, schedule presentations, check multiple systems for every encounter with every lead, be in homes presenting, group presentations, be at clinics, provider offices, assist nurses C4Q, be in Cafes assisting members, answering phones, check emails all day every hour but also be selling- this is not a true sales job or territory Marketing Job. This is a put on every hat at the same time and be excellent at all multiple roles at the same time. It’s unrealistic that any company who puts this much on one role will be laser focused with growing market. More stress more hats just weigh a person down until you can’t find the person or the original role the person was hired to do,

Explore other reviews about VIVA Health

5.0
Mar 16, 2026
Recommend
CEO approval
Business outlook

Pros

Supportive environment for learning with hands‑on exposure to real cloud and networking projects, including Linux server migrations, Hyper‑V, and switch installations. Teammates and managers are approachable, willing to teach, and respectful of work–life balance, especially for students with class schedules. The culture feels collaborative and family‑like, with chances to work across different IT groups, and the healthcare mission makes the technical work feel meaningful and impactful.

Cons

Believe it or not, there are no cons. Employee turnover is incredibly low. Each month there are 2 new hire orientations, with extensive information about the company, values, mission and job description, with conversations with C Suite employees. Everyone has been approachable and willing to offer advice and assitance when needed. IT and IS departments work incredibly hard to uphold the companies technical infrastructure, and do it with a great attitude. Work-life balance is incredibly valued, plenty of time off when needed. and understanding management who actually care about employee's well-being.

1.0
Oct 16, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Supportive coworkers, mission-driven intent, flexible scheduling

Cons

No SOPs or onboarding structure, unrealistic metrics, poor data support, inconsistent communication from leadership (a few word docs with a non-standardized lookup don't count)

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